Frequently Asked Questions

Yes. Kampong operates under a licence issued by the Curaçao eGaming Authority, which requires the site to meet strict fairness, security and responsible‑gaming standards. The licence number is displayed in the footer of the site, and you can verify it on the regulator’s public register.

Kampong offers the full suite of pre‑match and live markets, including match‑winner, draw‑no‑bet, Asian handicap, over/under totals, correct‑score, half‑time/full‑time, and player‑specific props. You can also combine selections into an accumulator or use the Bet‑Builder to create custom multi‑outcome wagers.

To comply with anti‑money‑laundering (AML) laws and protect our members, Kampong must confirm your identity (government‑issued ID) and address (utility bill or bank statement) before processing any withdrawal. The process is usually completed within 24 hours once the required documents are uploaded.

Kampong accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and the cryptocurrencies BTC, ETH and USDT. Deposits start at €10 for cards and e‑wallets, while crypto deposits have no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

The Kampong welcome bonus is subject to a 35× playthrough requirement applied only to the bonus amount. You have 30 days from the date of claim to meet the rollover; different game categories contribute at varying rates (e.g., slots 100 %, table games 10 %).

Kampong gives you the option to set daily, weekly or monthly deposit limits, loss limits and session‑time alerts, and you can request a self‑exclusion period of up to one year directly from your account settings. If you need further help, our support team can direct you to external counselling services such as GamCare.